Communication key to bridging generation gap

This article summarises generational characteristics and helps older generations understand the expectations and wants of Generation Y as they enter the workforce.

Key quote: “Maximizing productivity in a multigenerational work force comes down to an age-old business problem – communication… The challenge is getting boomers, who were taught their hard work would be rewarded with promotions and more money, to work with Gen Y, whose outlook is “I work to live, not live to work.”

Read the full article.

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