With Generation Y starting to take on management positions, this articles lists the skills they need to learn – skills that may go against their natural inclination.
Key quote: “As for those working for millennials, expect them to break down walls – literally, for open-concept offices – and break down the hierarchy. They don’t believe in the “up or out” promotional premise of the past in terms of climbing the ladder, and see value in skipping sideways if it offers a fulfilling role. Equality is their instinctual approach; witness the difference between social movements of the 1960s with clear leaders and those such as Occupy Wall Street and the Arab Spring where action occurred without leaders.”
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